Privacy Policy

At On Time Security, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when interacting with us through our website, services, and communications (including SMS messaging). Please take a moment to read through this policy.

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, and any other details you provide during communication or service sign-up.
• Usage Data: Information about how you interact with our website and services, such as your IP address, browser type, and pages visited.

We use your personal information to:

• Provide, manage, and improve our services.
• Communicate with you regarding scheduling, service updates, and follow-ups.
• Respond to your inquiries and provide customer support.
• Send SMS messages when you consent to receive them (for updates, reminders, etc.).

We are committed to ensuring your data is secure. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

We do not share, sell, or distribute your personal information to third parties for marketing. Your information is only shared with trusted partners or service providers who assist us in operating our website and services, and only when necessary to perform these functions.

When you consent to receive text messages from On Time Security USA, you may receive recurring messages related to scheduling, service updates, and other relevant information. Message and data rates may apply. You can opt out of SMS communication at any time by replying STOP. For assistance, reply HELP. Message frequency varies.

You have the right to:

• Opt out of SMS communications by replying STOP to any message.
• Request to update, delete, or access the personal information we hold on you by contacting us directly.
• Manage cookies and other tracking technologies through your browser settings.

Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies.

These Terms of Service govern your use of the On Time Security website, services, and communications. By accessing our website, submitting information, or engaging our services, you agree to the terms outlined below.

On Time Security provides security-related services, which may include security personnel, patrol services, fire watch, and related support services. All services are provided based on availability, scope, and agreed-upon terms at the time of engagement. Submitting a form or contacting us does not guarantee service availability or create a binding agreement.

You agree to use our website and communications for lawful purposes only. You may not misuse our website, attempt unauthorized access, or interfere with its operation. By submitting your information, you confirm that the information provided is accurate and that you are authorized to request information or services on behalf of yourself or your organization.

Any quotes, pricing information, or service discussions provided by On Time Security are informational and non-binding unless formalized in a written agreement. Submitting a request for information or pricing does not create an obligation for either party to proceed with services.

By providing your phone number and consenting to receive communications, you agree to receive SMS messages related to inquiries, scheduling, service updates, and follow-up communications. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

To the fullest extent permitted by law, On Time Security shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, communications, or services.

Our liability, if any, shall be limited to the scope outlined in any written service agreement between the parties. Continued use of our website or services constitutes acceptance of the revised terms.

If you have questions regarding the Privacy Policy or Terms of Service, please contact us at:

info@ontimesecurityusa.com
Local: (414) 915-4182

Toll-Free: 1 (844) 285-SAFE